자주 묻는 질문
Find answers to common questions about Nebutra.
Getting Started
What is Nebutra Sailor?
Nebutra Sailor is an open-source, production-ready SaaS framework built with Next.js, featuring multi-tenancy, billing, authentication, and AI infrastructure out of the box.
Is Nebutra free to use?
Yes, Nebutra Sailor is MIT-licensed and free to use. We also offer managed cloud plans for teams that want hosted infrastructure and premium support.
How do I get started?
Run our CLI command to scaffold a new project, then follow the quickstart guide in our documentation. You can be up and running in under 5 minutes.
요금제 및 결제
What plans are available?
We offer Free, Starter, Pro, and Enterprise plans. Visit our pricing page for full details.
Can I change plans at any time?
Yes, you can upgrade or downgrade your plan at any time. Upgrades take effect immediately, downgrades at the next billing cycle.
Do you offer annual billing?
Yes, annual billing is available at a discount. Contact sales for enterprise pricing.
어떤 결제 수단을 지원하나요?
We accept all major credit cards through Stripe. Enterprise customers can pay via invoice.
Is there a free trial?
Yes, all paid plans include a 14-day free trial. No credit card required.
Features & Technical
What AI providers are supported?
We support OpenAI, Anthropic, and Google Gemini out of the box, with a unified API that lets you swap providers without code changes.
How does multi-tenancy work?
Multi-tenancy is built into every layer — from Postgres row-level security to middleware-based tenant routing and isolated org data.
Can I self-host Nebutra?
Absolutely. Nebutra is designed for self-hosting. Deploy to any platform that supports Node.js and Postgres.
What database does Nebutra use?
Nebutra uses PostgreSQL (via Neon or Supabase) with Drizzle ORM for type-safe database access.
Security & Compliance
Is my data secure?
Yes. We implement encryption in transit and at rest, row-level security, audit logging, and regular security assessments.
Are you GDPR compliant?
Yes. We provide data export, deletion, and consent management tools to help you comply with GDPR and other privacy regulations.
Do you have SOC 2 certification?
We are currently pursuing SOC 2 Type II certification. Contact us for our current security documentation.
How do you handle support?
Community support is 24/7 via Discord. Paid support is available Monday-Friday, 9am-6pm PST.
Support & Services
What support options do you offer?
Community support is 24/7 via Discord. Paid support is available Monday-Friday, 9am-6pm PST.
What are your support hours?
Community support is 24/7 via Discord. Paid support is available Monday-Friday, 9am-6pm PST.
Do you offer consulting services?
Yes, we offer architecture reviews, custom integrations, and migration assistance. Contact sales for details.
아직 궁금한 점이 있으신가요?
Our team is happy to help. Reach out to us directly.